I. SUBJECT
Art. 1. These general terms and conditions set forth the relations between SANOTECHNIK BULGARIA LTD, Plovdiv 4003, 3 GEORGI BENEV ST., UIC 202317371, hereinafter referred to as SUPPLIER and the customers, hereinafter referred to as USERS, of the sanotechnik.bg electronic store, hereinafter referred to as ELECTRONIC STORE.
ІІ. DATA OF THE SUPPLIER
Art. 2. Information pursuant to the Electronic Commerce Act and the Consumer Protection Act:
1. Name of supplier: SANOTECHNIK BULGARIA LTD
2. Domicile and registered office:
3. Address for carrying out the activity:
4. Contact details: Email: office@sanotechnik.bg, tel: 032/964526
5. Entry in public registers: UIC 202317371,
6. Supervisory authorities: (1) Commission for Personal Data Protection Address: Sofia, 15 Ivan Evstatiev Geshov St., tel: (02) 940 20 46 fax: (02) 940 36 40 Email: kzld@government.bg , kzld@cpdp.bg Website: www.cpdp.bg (2) Consumer Protection Commission Address: 1000 Sofia, 4А Slaveykov Sq., fl.3, 4 and 6, tel: 02 / 980 25 24 fax: 02 / 988 42 18 hot line: 0700 111 22 Website: www.kzp.bg
8. VAT Registration number BG 202317371
II. CHARACTERISTICS OF THE ELECTRONIC STORE
Art. 3. The ELECTRONIC STORE is an electronic store accessible at the URL address: sanotechnik.bg, where Users may enter into agreements of sale and delivery of the goods offered on the ELECTRONIC STORE, including the following:
1. To register and create accounts for viewing the ELECTRONIC STORE and use additional services for gaining information;
2. To make electronic statements regarding the conclusion and performance of agreements with the ELECTRONIC STORE via the website interface of the ELECTRONIC STORE accessible on the Internet;
3. To enter into agreements of sale and delivery of the goods offered by the ELECTRONIC STORE;
4. To make payments regarding the agreements with the ELECTRONIC STORE using the payment methods offered by the ELECTRONIC STORE.
5. To receive information on new goods offered by the ELECTRONIC STORE;
6. To view the goods, their characteristics, prices and delivery conditions;
7. To be informed of their legal rights, mainly on the website interface of the ELECTRONIC STORE on the Internet;
Art. 4. The supplier shall deliver the goods and guarantee the legal rights of Users conscientiously and in compliance with the criteria and conditions established in practice and stipulated in consumer and commercial law.
Art. 5. (1) Users shall enter into agreements of sale and purchase of the goods offered by the ELECTRONIC STORE via the Supplier’s interface accessible on its website on the Internet at URL address: sanotechnik.bg, or a different means of distance communication.
(2) Pursuant to the agreement of sale and purchase of goods concluded with the Users, the Supplier undertakes to deliver the goods selected by Users on the interface and transfer the title on the goods to the latter.
(3) Users shall pay the Supplier a remuneration for the delivered goods in compliance with the conditions specified on the ELECTRONIC STORE and these general terms and conditions. The remuneration shall be to the amount of the price announced by the Supplier on the URL address of the ELECTRONIC STORE on the Internet.
(4) The Supplier shall deliver the goods ordered by Users within the terms and under the conditions determined by the Supplier on the website of the ELECTRONIC STORE and in compliance with these general terms and conditions.
(5) Delivery price shall be set exclusively separate from the price of the goods.
Art. 6. (1) The Supplier and Users agree that all statements between them regarding the conclusion and performance of agreements of sale may be made electronically or with electronic statements pursuant to the Electronic Documents and Electronic Signatures Act and art. 11 of the Electronic Commerce Act.
(2) It is assumed that the electronic statements of website Users are made by the persons specified in the data entered by Users on registration in case that Users have entered the relevant name and access password.
III. USE OF THE ELECTRONIC STORE
Art. 7. (1) In order to use the ELECTRONIC STORE for entry into agreements of sale and purchase of goods, Users shall enter a name and a password for remote access in case that the electronic store requires registration.
(2) The name and password for remote access are selected and entered by Users with electronic registration on the Supplier’s website.
(3) With the entry of the data and clicking the “Yeas, I accept” and “Registration” buttons, Users declare they are informed of these general terms and conditions, agree with their content and unconditionally undertake to comply with them.
(4) The Supplier confirms the registration made by Users by sending to an email specified by them a letter containing information on registration activation. Users confirm the registration and agreement conclusion following an electronic link in the Supplier’s letter by means of which notification of the registration is made. After confirmation, a User account is created and an agreement between the User and Supplier becomes valid.
(5) Users shall provide true and updated details on registration. In case of change, Users shall update their registration data in a timely manner.
(6) In case that an account on web social networks or other networks is used for registration, the person holding the account used for registration in the relevant social or other network shall be a party to the agreement. In such case, the Supplier has the right to access to the data necessary for User identification in the relevant social or other network.
Art. 8. (1) The electronic address entered for initial User registration and each next electronic address used for communication between the Supplier and Users shall be considered the “Main Electronic Address” pursuant to these general terms and conditions. Users may change their Main Contact Electronic Address.
(2) On receipt of request for change of the Main Contact Electronic Address, the Supplier shall send a request for confirmation of the change. The confirmation request shall be sent by the Supplier to the new Main Contact Electronic Address entered by Users.
(3) The change of the Main Contact Electronic Address shall be made after User confirmation expressed with a link contained in the confirmation request sent by the Supplier to the new Main Contact Electronic Address.
(4) The Supplier shall inform Users of the change with an electronic letter sent to the Main Contact Electronic Address entered by Users before the change pursuant to par. 2.
(5) The Supplier shall not be liable to Users for unauthorized change of the Main Contact Electronic Address.
(6) The Supplier may request Users to use the Main Contact Electronic Address in certain cases.
IV. STEPS FOR ENTRY INTO AN AGREEMENT OF SALE
Art. 9. (1) Users mainly use the interface of the Supplier’s website in order to enter into agreements of sale and purchase for the goods offered by the Supplier in the ELECTRONIC STORE.
(2) The agreement is concluded in Bulgarian.
(3) The agreement between the Supplier and Users complies with these general terms and conditions which are accessible at the relevant address.
(4) Users are parties to the agreement with the Supplier according to the data entered on registration and contained in Users personal profile. For the avoidance of doubt, these are the data entered for the creation of an account on the Supplier’s website.
(5) The Supplier includes on the interface of its website technical means of detection and correction of mistakes in the entered information before agreement conclusion is declared.
(6) This agreement shall be considered concluded from the moment User registration is completed with the Supplier. The agreement of sale and purchase of goods shall be considered concluded from the moment it is stated by Users on the Supplier’s interface.
(7) The Supplier shall explicitly inform Users in a suitable manner via electronic means of the conclusion of this agreement and of the conclusion of the agreement of sale and purchase.
(8) The declaration of agreement conclusion and the confirmation of its receipt shall be considered received when their addressees are able to access them.
(9) The Supplier shall deliver the goods at the address specified by Users and shall not be responsible in case that the data specified by Users are untrue or misleading.
Art. 10. Users shall enter into the agreement of sale and purchase in the following procedure:
(1) Registration in the ELECTRONIC STORE and entry of the necessary data in case that the User has no registration on the ELECTRONIC STORE;
(2) Entry in the order placement system of the ELECTRONIC STORE by authentication with a user name and password;
(3) Selection of one or more of the goods offered on the ELECTRONIC STORE and their addition to a list of goods to be purchased;
(4) Entry of delivery data;
(5) Selection of means and moment of price payment.
(6) Order confirmation;
V. SPECIFIC OBLIGATIONS OF THE SUPPLIER. CONSUMER PROTECTION
Art. 11. The rules in this Section V of the present general terms and conditions apply for Users who, according to the data entered for conclusion of an agreement of sale and purchase on registration on the ELECTRONIC STORE, are supposed to be consumers pursuant to the Consumer Protection Act, Electronic Commerce Act and/or Directive 97/7/EC of the European Parliament and of the council of 20 May 1997 on the protection of consumers in respect of distance contracts.
Art. 12. (1) The basic characteristics of the goods offered by the Supplier are entered in the description of each item on the website of the ELECTRONIC STORE.
(2) The price of the goods, including all taxes, is determined by the Supplier in the description of each item on the website of the ELECTRONIC STORE.
(3) Postal and transport costs that are not included in the price of the goods are determined by the Supplier and presented as information to Users in one of the following moments before agreement conclusion:
- In the description of each item on the Supplier’s website of the ELECTRONIC STORE;
- On selection of goods for the purpose of entry into an agreement of sale and purchase;
(4) The payment method, delivery and agreement performance are determined in these general terms and conditions as well as with the information entered by Users on the Supplier’s website.
(5) The information presented by users under this article shall be considered updated by the moment of its visualization on the Supplier’s website of the ELECTRONIC STORE before the conclusion of an agreement of sale and purchase.
(6) The Supplier shall always specify delivery conditions for each item on the website of the ELECTRONIC STORE.
(7) Before the agreement is entered into, the Supplier shall specify the total order price for all ordered items.
Art. 13. (1) Users agree that the Supplier has the right to accept advance payments under the concluded with Users agreements of sale and delivery of goods.
(2) Users make an independent decision whether to pay the price of goods delivery to the Supplier before or on delivery.
Art. 14. (1) Users have the right to cancel agreements within 7 business days from the date of goods receipt without compensation or indemnity and without specifying a reason.
(2) The right to cancellation in par. 1 shall not apply in the following cases:
- for the delivery of goods and provision of services with prices dependent on financial market fluctuations beyond the Supplier’s control;
- for the delivery of goods produced according to user requirements or on individual orders
- for the delivery of goods of consumable nature or which cannot be returned or which spoil rapidly or whose quality characteristics may worsen, including perfumery and cosmetics;
- for the delivery of audio and video recordings or software products printed by users;
- for the delivery of newspapers, magazines and other periodicals;
(3) In case that the Supplier fails to comply with its obligations for the provision of information as stipulated in art. 54 of the Consumer Protection Act, Users may cancel existing agreements within three months starting on the date of goods receipt. If the information under this paragraph is provided to Users within the term of cancellation, this term starts to run on the date the information is received.
(4) In case that Users exercise their right to cancellation pursuant to par.1, the Supplier shall refund the full amount of the price paid by Users within 30 calendar days starting on the date of exercise of user right to agreement cancellation. The costs of goods return shall be deducted from the amount paid by Users under the relevant agreement unless Users return the goods for their account and inform the Supplier of this.
(5) Users shall store the goods received by the Supplier and ensure their quality and safety during the period in par. 1.
Art. 15. (1) The term of goods delivery and the initial date on which it starts to run is individually determined for each item on conclusion of an agreement with Users on the Supplier’s website of the ELECTRONIC STORE except if the goods are ordered with a single delivery.
(2) In case that a delivery term is not determined between the Users and Supplier, the term of goods delivery is 30 business days starting on the date following user order to the Supplier on the Supplier’s website of the ELECTRONIC STORE.
(3) In case that the Supplier is unable to fulfill the agreement because the ordered goods are out of stock, it shall inform Users of this and pay back the amounts paid by Users within 30 business days from the date when the Supplier is expected to complete its obligation under the agreement.
(4) In the cases of par. 3, the Supplier may deliver goods of identical quality and price to Users. The Supplier shall inform Users via electronic means of the change of agreement performance.
(5) In case of exercise of the right to cancellation of the delivery agreement pursuant to par.4, the costs for goods return shall be covered by the Supplier.
Art. 16. (1) The Supplier shall deliver goods to Users after certification of compliance with the requirements and the presence of circumstances pursuant to art. 61 of the Consumer Protection Act.
(2) Users and the Supplier shall certify the circumstances in par. 1 in written form at the moment of delivery with a handwritten signature unless otherwise agreed.
(3) The Supplier and Users agree that the requirements of par. 1 and art. 61 of the Consumer Protection Act shall be observed if the certification is performed by a person who is supposed, under the relevant circumstances, to deliver the information to the User who is a party of the agreement.
VI. MUSCELLANEOUS
Art. 17. (1) The Supplier shall deliver and hand over the goods to the Users within the term determined in the agreement.
(2) In case that the term in par. 1 is not explicitly agreed between the parties on signing the agreement, the Supplier shall deliver and serve the goods within a reasonable term, no later than 2 months.
Art. 18. Users shall inspect the goods at the moment of delivery by the Supplier and immediately inform the Supplier if the goods do not comply with the requirements.
VII. PERSONAL DATA PROTECTION
Art. 19. (1) The Supplier shall undertake measures for the protection of Users personal data pursuant to the Personal Data Protection Act.
(2) In order to protect Users personal data, the Supplier shall send data only to an e-mail address specified by Users at the moment of registration.
(3) The Supplier shall determine and announce on its website Personal Data Protection Policy; it shall be available on sanotechnik.bg
Art. 20. (1) The Supplier has the right to request Users to identify themselves and certify the authenticity of any circumstance and personal detail announced on registration at any time.
(2) In case that Users forget or lose their usernames and passwords, the Supplier may apply the announced “Procedure of lost or forgotten usernames or passwords” available on sanotechnik.bg
VIII. AMENDMENTS AND ACCESS TO THE GENERAL TERMS AND CONDITIONS
Art. 21. (1) These general terms and conditions may be amended by the Supplier and the latter shall inform in a suitable manner all registered Users of the ELECTRONIC STORE.
(2) The Supplier and Users agree that any addition and amendment to these general terms and conditions shall be valid for Users after they are explicitly informed by the Supplier and in case that Users do not declare their rejection within the provided 14-day term.
(3) Users agree that all statements of the Supplier regarding the change of these general terms and conditions shall be sent to the email entered by Users on registration. Users agree that it is not necessary for the electronic letters sent pursuant to this article to be signed with an electronic signature in order to be valid for Users.
Art. 22. The Supplier shall publish these general terms and conditions on sanotechnik.bg, with all their additions and amendments.
IX. TERMINATION
Art. 23. These general terms and conditions and agreements between the Supplier and Users shall be terminated as follows:
• on termination and declaration of liquidation or declaration of insolvency of one of the parties to the agreement;
• by mutual consent of the parties in written form;
• unilaterally, with a notice by any party in case of failure to perform the obligations to the other party;
• in case of objective inability of a party to the agreement to perform its obligations;
• in case that state authorities seize or seal the equipment;
• in case of deletion of user registration on the website of the ELECTRONIC STORE. In such case, concluded but unfulfilled agreements of sale and purchase shall remain valid and be performed;
• in case of exercise of the right of cancellation pursuant to art. 55, par. 1 of the Consumer Protection Act.
X. OTHER
Art. 24. The possible invalidity of any provision of these general terms and conditions shall not lead to the invalidity of the full agreement.
Art. 25. The law of the Republic of Bulgaria shall apply for unsettled matters regarding the performance and interpretation of this agreement.
Art. 26. All disputes between the parties to the agreement shall be settled by the competent court or the Consumer Protection Commission.
Art. 27. These general terms and conditions shall be valid for all Users of sanotechnik.bg.
Art. 1. These general terms and conditions set forth the relations between SANOTECHNIK BULGARIA LTD, Plovdiv 4003, 3 GEORGI BENEV ST., UIC 202317371, hereinafter referred to as SUPPLIER and the customers, hereinafter referred to as USERS, of the sanotechnik.bg electronic store, hereinafter referred to as ELECTRONIC STORE.
ІІ. DATA OF THE SUPPLIER
Art. 2. Information pursuant to the Electronic Commerce Act and the Consumer Protection Act:
1. Name of supplier: SANOTECHNIK BULGARIA LTD
2. Domicile and registered office:
3. Address for carrying out the activity:
4. Contact details: Email: office@sanotechnik.bg, tel: 032/964526
5. Entry in public registers: UIC 202317371,
6. Supervisory authorities: (1) Commission for Personal Data Protection Address: Sofia, 15 Ivan Evstatiev Geshov St., tel: (02) 940 20 46 fax: (02) 940 36 40 Email: kzld@government.bg , kzld@cpdp.bg Website: www.cpdp.bg (2) Consumer Protection Commission Address: 1000 Sofia, 4А Slaveykov Sq., fl.3, 4 and 6, tel: 02 / 980 25 24 fax: 02 / 988 42 18 hot line: 0700 111 22 Website: www.kzp.bg
8. VAT Registration number BG 202317371
II. CHARACTERISTICS OF THE ELECTRONIC STORE
Art. 3. The ELECTRONIC STORE is an electronic store accessible at the URL address: sanotechnik.bg, where Users may enter into agreements of sale and delivery of the goods offered on the ELECTRONIC STORE, including the following:
1. To register and create accounts for viewing the ELECTRONIC STORE and use additional services for gaining information;
2. To make electronic statements regarding the conclusion and performance of agreements with the ELECTRONIC STORE via the website interface of the ELECTRONIC STORE accessible on the Internet;
3. To enter into agreements of sale and delivery of the goods offered by the ELECTRONIC STORE;
4. To make payments regarding the agreements with the ELECTRONIC STORE using the payment methods offered by the ELECTRONIC STORE.
5. To receive information on new goods offered by the ELECTRONIC STORE;
6. To view the goods, their characteristics, prices and delivery conditions;
7. To be informed of their legal rights, mainly on the website interface of the ELECTRONIC STORE on the Internet;
Art. 4. The supplier shall deliver the goods and guarantee the legal rights of Users conscientiously and in compliance with the criteria and conditions established in practice and stipulated in consumer and commercial law.
Art. 5. (1) Users shall enter into agreements of sale and purchase of the goods offered by the ELECTRONIC STORE via the Supplier’s interface accessible on its website on the Internet at URL address: sanotechnik.bg, or a different means of distance communication.
(2) Pursuant to the agreement of sale and purchase of goods concluded with the Users, the Supplier undertakes to deliver the goods selected by Users on the interface and transfer the title on the goods to the latter.
(3) Users shall pay the Supplier a remuneration for the delivered goods in compliance with the conditions specified on the ELECTRONIC STORE and these general terms and conditions. The remuneration shall be to the amount of the price announced by the Supplier on the URL address of the ELECTRONIC STORE on the Internet.
(4) The Supplier shall deliver the goods ordered by Users within the terms and under the conditions determined by the Supplier on the website of the ELECTRONIC STORE and in compliance with these general terms and conditions.
(5) Delivery price shall be set exclusively separate from the price of the goods.
Art. 6. (1) The Supplier and Users agree that all statements between them regarding the conclusion and performance of agreements of sale may be made electronically or with electronic statements pursuant to the Electronic Documents and Electronic Signatures Act and art. 11 of the Electronic Commerce Act.
(2) It is assumed that the electronic statements of website Users are made by the persons specified in the data entered by Users on registration in case that Users have entered the relevant name and access password.
III. USE OF THE ELECTRONIC STORE
Art. 7. (1) In order to use the ELECTRONIC STORE for entry into agreements of sale and purchase of goods, Users shall enter a name and a password for remote access in case that the electronic store requires registration.
(2) The name and password for remote access are selected and entered by Users with electronic registration on the Supplier’s website.
(3) With the entry of the data and clicking the “Yeas, I accept” and “Registration” buttons, Users declare they are informed of these general terms and conditions, agree with their content and unconditionally undertake to comply with them.
(4) The Supplier confirms the registration made by Users by sending to an email specified by them a letter containing information on registration activation. Users confirm the registration and agreement conclusion following an electronic link in the Supplier’s letter by means of which notification of the registration is made. After confirmation, a User account is created and an agreement between the User and Supplier becomes valid.
(5) Users shall provide true and updated details on registration. In case of change, Users shall update their registration data in a timely manner.
(6) In case that an account on web social networks or other networks is used for registration, the person holding the account used for registration in the relevant social or other network shall be a party to the agreement. In such case, the Supplier has the right to access to the data necessary for User identification in the relevant social or other network.
Art. 8. (1) The electronic address entered for initial User registration and each next electronic address used for communication between the Supplier and Users shall be considered the “Main Electronic Address” pursuant to these general terms and conditions. Users may change their Main Contact Electronic Address.
(2) On receipt of request for change of the Main Contact Electronic Address, the Supplier shall send a request for confirmation of the change. The confirmation request shall be sent by the Supplier to the new Main Contact Electronic Address entered by Users.
(3) The change of the Main Contact Electronic Address shall be made after User confirmation expressed with a link contained in the confirmation request sent by the Supplier to the new Main Contact Electronic Address.
(4) The Supplier shall inform Users of the change with an electronic letter sent to the Main Contact Electronic Address entered by Users before the change pursuant to par. 2.
(5) The Supplier shall not be liable to Users for unauthorized change of the Main Contact Electronic Address.
(6) The Supplier may request Users to use the Main Contact Electronic Address in certain cases.
IV. STEPS FOR ENTRY INTO AN AGREEMENT OF SALE
Art. 9. (1) Users mainly use the interface of the Supplier’s website in order to enter into agreements of sale and purchase for the goods offered by the Supplier in the ELECTRONIC STORE.
(2) The agreement is concluded in Bulgarian.
(3) The agreement between the Supplier and Users complies with these general terms and conditions which are accessible at the relevant address.
(4) Users are parties to the agreement with the Supplier according to the data entered on registration and contained in Users personal profile. For the avoidance of doubt, these are the data entered for the creation of an account on the Supplier’s website.
(5) The Supplier includes on the interface of its website technical means of detection and correction of mistakes in the entered information before agreement conclusion is declared.
(6) This agreement shall be considered concluded from the moment User registration is completed with the Supplier. The agreement of sale and purchase of goods shall be considered concluded from the moment it is stated by Users on the Supplier’s interface.
(7) The Supplier shall explicitly inform Users in a suitable manner via electronic means of the conclusion of this agreement and of the conclusion of the agreement of sale and purchase.
(8) The declaration of agreement conclusion and the confirmation of its receipt shall be considered received when their addressees are able to access them.
(9) The Supplier shall deliver the goods at the address specified by Users and shall not be responsible in case that the data specified by Users are untrue or misleading.
Art. 10. Users shall enter into the agreement of sale and purchase in the following procedure:
(1) Registration in the ELECTRONIC STORE and entry of the necessary data in case that the User has no registration on the ELECTRONIC STORE;
(2) Entry in the order placement system of the ELECTRONIC STORE by authentication with a user name and password;
(3) Selection of one or more of the goods offered on the ELECTRONIC STORE and their addition to a list of goods to be purchased;
(4) Entry of delivery data;
(5) Selection of means and moment of price payment.
(6) Order confirmation;
V. SPECIFIC OBLIGATIONS OF THE SUPPLIER. CONSUMER PROTECTION
Art. 11. The rules in this Section V of the present general terms and conditions apply for Users who, according to the data entered for conclusion of an agreement of sale and purchase on registration on the ELECTRONIC STORE, are supposed to be consumers pursuant to the Consumer Protection Act, Electronic Commerce Act and/or Directive 97/7/EC of the European Parliament and of the council of 20 May 1997 on the protection of consumers in respect of distance contracts.
Art. 12. (1) The basic characteristics of the goods offered by the Supplier are entered in the description of each item on the website of the ELECTRONIC STORE.
(2) The price of the goods, including all taxes, is determined by the Supplier in the description of each item on the website of the ELECTRONIC STORE.
(3) Postal and transport costs that are not included in the price of the goods are determined by the Supplier and presented as information to Users in one of the following moments before agreement conclusion:
- In the description of each item on the Supplier’s website of the ELECTRONIC STORE;
- On selection of goods for the purpose of entry into an agreement of sale and purchase;
(4) The payment method, delivery and agreement performance are determined in these general terms and conditions as well as with the information entered by Users on the Supplier’s website.
(5) The information presented by users under this article shall be considered updated by the moment of its visualization on the Supplier’s website of the ELECTRONIC STORE before the conclusion of an agreement of sale and purchase.
(6) The Supplier shall always specify delivery conditions for each item on the website of the ELECTRONIC STORE.
(7) Before the agreement is entered into, the Supplier shall specify the total order price for all ordered items.
Art. 13. (1) Users agree that the Supplier has the right to accept advance payments under the concluded with Users agreements of sale and delivery of goods.
(2) Users make an independent decision whether to pay the price of goods delivery to the Supplier before or on delivery.
Art. 14. (1) Users have the right to cancel agreements within 7 business days from the date of goods receipt without compensation or indemnity and without specifying a reason.
(2) The right to cancellation in par. 1 shall not apply in the following cases:
- for the delivery of goods and provision of services with prices dependent on financial market fluctuations beyond the Supplier’s control;
- for the delivery of goods produced according to user requirements or on individual orders
- for the delivery of goods of consumable nature or which cannot be returned or which spoil rapidly or whose quality characteristics may worsen, including perfumery and cosmetics;
- for the delivery of audio and video recordings or software products printed by users;
- for the delivery of newspapers, magazines and other periodicals;
(3) In case that the Supplier fails to comply with its obligations for the provision of information as stipulated in art. 54 of the Consumer Protection Act, Users may cancel existing agreements within three months starting on the date of goods receipt. If the information under this paragraph is provided to Users within the term of cancellation, this term starts to run on the date the information is received.
(4) In case that Users exercise their right to cancellation pursuant to par.1, the Supplier shall refund the full amount of the price paid by Users within 30 calendar days starting on the date of exercise of user right to agreement cancellation. The costs of goods return shall be deducted from the amount paid by Users under the relevant agreement unless Users return the goods for their account and inform the Supplier of this.
(5) Users shall store the goods received by the Supplier and ensure their quality and safety during the period in par. 1.
Art. 15. (1) The term of goods delivery and the initial date on which it starts to run is individually determined for each item on conclusion of an agreement with Users on the Supplier’s website of the ELECTRONIC STORE except if the goods are ordered with a single delivery.
(2) In case that a delivery term is not determined between the Users and Supplier, the term of goods delivery is 30 business days starting on the date following user order to the Supplier on the Supplier’s website of the ELECTRONIC STORE.
(3) In case that the Supplier is unable to fulfill the agreement because the ordered goods are out of stock, it shall inform Users of this and pay back the amounts paid by Users within 30 business days from the date when the Supplier is expected to complete its obligation under the agreement.
(4) In the cases of par. 3, the Supplier may deliver goods of identical quality and price to Users. The Supplier shall inform Users via electronic means of the change of agreement performance.
(5) In case of exercise of the right to cancellation of the delivery agreement pursuant to par.4, the costs for goods return shall be covered by the Supplier.
Art. 16. (1) The Supplier shall deliver goods to Users after certification of compliance with the requirements and the presence of circumstances pursuant to art. 61 of the Consumer Protection Act.
(2) Users and the Supplier shall certify the circumstances in par. 1 in written form at the moment of delivery with a handwritten signature unless otherwise agreed.
(3) The Supplier and Users agree that the requirements of par. 1 and art. 61 of the Consumer Protection Act shall be observed if the certification is performed by a person who is supposed, under the relevant circumstances, to deliver the information to the User who is a party of the agreement.
VI. MUSCELLANEOUS
Art. 17. (1) The Supplier shall deliver and hand over the goods to the Users within the term determined in the agreement.
(2) In case that the term in par. 1 is not explicitly agreed between the parties on signing the agreement, the Supplier shall deliver and serve the goods within a reasonable term, no later than 2 months.
Art. 18. Users shall inspect the goods at the moment of delivery by the Supplier and immediately inform the Supplier if the goods do not comply with the requirements.
VII. PERSONAL DATA PROTECTION
Art. 19. (1) The Supplier shall undertake measures for the protection of Users personal data pursuant to the Personal Data Protection Act.
(2) In order to protect Users personal data, the Supplier shall send data only to an e-mail address specified by Users at the moment of registration.
(3) The Supplier shall determine and announce on its website Personal Data Protection Policy; it shall be available on sanotechnik.bg
Art. 20. (1) The Supplier has the right to request Users to identify themselves and certify the authenticity of any circumstance and personal detail announced on registration at any time.
(2) In case that Users forget or lose their usernames and passwords, the Supplier may apply the announced “Procedure of lost or forgotten usernames or passwords” available on sanotechnik.bg
VIII. AMENDMENTS AND ACCESS TO THE GENERAL TERMS AND CONDITIONS
Art. 21. (1) These general terms and conditions may be amended by the Supplier and the latter shall inform in a suitable manner all registered Users of the ELECTRONIC STORE.
(2) The Supplier and Users agree that any addition and amendment to these general terms and conditions shall be valid for Users after they are explicitly informed by the Supplier and in case that Users do not declare their rejection within the provided 14-day term.
(3) Users agree that all statements of the Supplier regarding the change of these general terms and conditions shall be sent to the email entered by Users on registration. Users agree that it is not necessary for the electronic letters sent pursuant to this article to be signed with an electronic signature in order to be valid for Users.
Art. 22. The Supplier shall publish these general terms and conditions on sanotechnik.bg, with all their additions and amendments.
IX. TERMINATION
Art. 23. These general terms and conditions and agreements between the Supplier and Users shall be terminated as follows:
• on termination and declaration of liquidation or declaration of insolvency of one of the parties to the agreement;
• by mutual consent of the parties in written form;
• unilaterally, with a notice by any party in case of failure to perform the obligations to the other party;
• in case of objective inability of a party to the agreement to perform its obligations;
• in case that state authorities seize or seal the equipment;
• in case of deletion of user registration on the website of the ELECTRONIC STORE. In such case, concluded but unfulfilled agreements of sale and purchase shall remain valid and be performed;
• in case of exercise of the right of cancellation pursuant to art. 55, par. 1 of the Consumer Protection Act.
X. OTHER
Art. 24. The possible invalidity of any provision of these general terms and conditions shall not lead to the invalidity of the full agreement.
Art. 25. The law of the Republic of Bulgaria shall apply for unsettled matters regarding the performance and interpretation of this agreement.
Art. 26. All disputes between the parties to the agreement shall be settled by the competent court or the Consumer Protection Commission.
Art. 27. These general terms and conditions shall be valid for all Users of sanotechnik.bg.